PERSONAL MEMBERSHIP

PROTECTION FOR YOU AND YOUR LOVED ONES

  • Individual Membership

    Experience peace of mind with Lifeline Individual Membership. Members are entitled to FREE UNLIMITED use of our premier ambulance and many more benefits.

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  • Duo Membership

    Protection for you and your loved ones. Perfect for couples, parents, grandparents and more! Embrace safety with FREE UNLIMITED use of our premier ambulance!

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  • Group Membership

    Safeguard you and your family with Lifeline Group Membership. Enjoy the benefits of being a Lifeline Member with up to 6 MEMBERS.

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Frequently Asked Questions (FAQs)

Is my Lifeline Membership transferable?

Lifeline Memberships are tied to the individual. The benefits and discounts can only be received by the registered individual, therefore our memberships are non-transferable.

What is the guaranteed response time of Lifeline to its members?

Lifeline guarantees that an ambulance will arrive within 30 minutes of your emergency call anywhere in Metro Manila. As of 2024, our average response time is 11 minutes, which is comparable to leading emergency services in major areas such as New York and California.

What is the coverage of Lifeline?

Lifeline's EQR service is available in Metro Manila and its adjacent provinces.

  • San Pedro - Laguna
  • Bacoor - Cavite
  • Taytay, Cainta, Antipolo - Rizal
  • Meycauyan, Obando
  • San Jose del Monte – Bulacan.

Can I make use of Lifeline's Services outside Metro Manila and Lifeline's Coverage Area?

Yes of course! There is only an additional kilometer charge of P100/km charged both ways.

Is there a limit to my ambulance use?

Lifeline Members are entitled to UNLIMITED use of our premier ambulances in the event of an emergency anywhere in Metro Manila.

What is the difference between Emergency and Non-Emergency?

An emergency is a situation that poses an immediate risk to health, life, property, or the environment. It requires urgent intervention to prevent worsening or significant harm. A non-emergency is a situation that does not pose an immediate threat to health, life, property, or the environment. These situations require attention but not with the same urgency as an emergency.
If an ambulance run results in the patient being admitted to the Emergency Room (ER), Lifeline considers it an emergency case.