EMERGENCY ROOM ON WHEELS

EMERGENCY ROOM ON WHEELS

EMERGENCY QUICK RESPONSE (EQR)

FULLY TRAINED EMT CREW

Lifeline Ambulances are equipped with a fully trained EMT crew that have all completed their globally accredited EMS course through our own in-house EMS academy.

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EMERGENCY QUICK RESPONSE (EQR)

4 CORNER DISPATCH SYSTEM

Lifeline deploys the two nearest ambulances and alerts the two nearest private and government hospitals to ensure speed and efficiency even before the ambulance arrives on the scene.

LifePODs

Our points-of-dispatch or LifePODs allow the ambulance and crew to maintain focus on one assigned area. A LifePOD is a dedicated parking area, storage, and quarters for the ambulance and its crew. Each LifePOD is fully-equipped with additional facilities, equipment, and supplies for the ambulance and crew.

LIFELINE FLEET

Lifeline 16-911 boasts the largest fleet of emergency and specialty medical vehicles in the Philippines, including over 65 fully-equipped ALS ambulances ("ALPHAS"), HomeCare cars ("D.O.C"), Support vehicles ("SIERRAS"), and accessible "WheelMobiles" for PWDs, all of our ambulances meet the international standards and are certified by the DOH.

THE LIFELINE ADVANTAGE

  • 12 MINUTE AVG. RESPONSE TIME

    Lifeline’s Emergency Quick Response (EQR) service is dedicated to providing swift and efficient emergency medical assistance. Boasting an impressive 12-minute average response time, EQR ensures that critical care reaches you faster, potentially making a life-saving difference when every second counts.

  • 65 AMBULANCES AND 30 LIFEPODS

    With a fleet of 65 ambulances and 30 lifepods, Lifeline ensures extensive coverage and rapid response throughout the region. Our well-equipped team is always ready to deliver prompt and reliable care, giving you peace of mind in any emergency.

  • OVER 500,000 LIVE SAVED

    Lifeline’s Emergency Quick Response (EQR) service stands as a beacon of hope and reliability, having saved over 500,000 lives in its 30 years of dedicated service. Our commitment to rapid response and exceptional care has made a life-saving difference for countless individuals.

Frequently Asked Questions (FAQs)

What is Lifeline's EQR service?

Lifeline's EQR (Emergency Quick Response) service provides immediate medical assistance during emergencies, ensuring rapid response and care.

I NEED URGENT MEDICAL ASSISTANCE NOW, how can I avail of the Lifeline's EQR service?

You can access Lifeline's EQR service by clicking here, or calling our emergency hotlines at (02) 16-911 or (02) 8839-2525.

What types of emergencies does EQR handle?

Lifeline's EQR handles a wide range of medical emergencies, including medical crises, accidents, and urgent health situations requiring immediate attention. Any emergency that requires the patient to go straight to the Emergency Room (ER) is considered a medical emergency and qualifies for an EQR.

What is the coverage area of Lifeline's EQR service?

Lifeline's EQR service is available in Metro Manila and its adjacent provinces.

  • San Pedro - Laguna
  • Bacoor - Cavite
  • Taytay, Cainta, Antipolo - Rizal
  • Meycauyan, Obando, San Jose del Monte - Bulacan.

Can I make use of Lifeline's Services outside Metro Manila and Lifeline's Coverage Area?

Yes of course! There is only an additional kilometer charge of P100/km charged both ways.

Is there a membership required for EQR services?

While Lifeline offers FREE EQR service for Lifeline members, EQR services can be accessed by anyone in need of emergency medical assistance.

What are the rates for Lifeline's EQR services?

  • For members: Lifeline's EQR service is FREE, including the use of basic supplies and equipment.
  • For non-members: PHP 20,000 + PHP 100 per KM outside Metro Manila, plus the cost of supplies and equipment if used.