LIFELINE HOUSEHOLD MEMBERSHIP

FREE & UNLIMITED EMERGENCY RESPONSE

Your home is always protected with FREE and UNLIMITED access to Lifeline’s Emergency Quick Response (EQR) for anyone inside, whether family, kasambahays, guests, and more.

LIFELINE HOUSEHOLD MEMBERSHIP

COVERAGE FOR EVERYONE INSIDE

No member limits. Anyone inside your home during a medical emergency is covered, ensuring immediate access to life-saving care when it matters most.

LIFELINE HOUSEHOLD MEMBERSHIP

EMERGENCY QUICK RESPONSE, READY 24/7

With Metro Manila’s largest ambulance fleet and an 11-minute average response time, Lifeline ensures immediate medical assistance whenever an emergency strikes at home.

Frequently Asked Questions (FAQs)

Is Lifeline Household Membership tied to a person or a house?

Unlike Lifeline Personal Memberships, which are tied to an individual, Lifeline Household Membership is tied to the registered home address. This ensures that all occupants and guests inside the home are covered during medical emergencies.

Can I transfer my Household Membership to a new home?

Yes! If you move to a new home, you can request a change of principal address. For address change requests, please contact our customer care team thru email: customercare@lifeline.com.ph

Are my guests covered too?

Yes! Anyone inside your registered address, including guests, kasambahays, and family members, are covered for emergency ambulance service.

What is Lifeline's Coverage area?

Lifeline's EQR service is available in Metro Manila and its adjacent provinces.

  • San Pedro - Laguna
  • Bacoor - Cavite
  • Taytay, Cainta, Antipolo - Rizal
  • Meycauyan, Obando
  • San Jose del Monte – Bulacan.

Can I make use of Lifeline's Services outside Metro Manila and Lifeline's Coverage Area?

Yes of course! There is only an additional kilometer charge of P100/km charged both ways.

What is the response time?

As of 2024, Lifeline Averages a 11 minute response time in Metro Manila. This response time is on par with the likes of major areas such as New York and California.

Is there a limit to my ambulance use?

Lifeline Household Members are entitled to UNLIMITED use of our premier ambulances in the event of an emergency in their registered address.

What is the difference between emergency and non-emergency?

An emergency is a situation that poses an immediate risk to health, life, property, or the environment. It requires urgent intervention to prevent worsening or significant harm. A non-emergency is a situation that does not pose an immediate threat to health, life, property, or the environment. These situations require attention but not with the same urgency as an emergency.
If an ambulance run results in the patient being admitted to the Emergency Room (ER), Lifeline considers it an emergency case.